As noted in Pet Business, many of the pet industry’s retail franchises experienced significant growth over the past year. Unsurprisingly, the Woof Gang Bakery & Grooming franchise chain was near the top of that list. 
After almost doubling in size between 2016 and 2020—going from 68 to 127 stores during that period—the chain has added 15 more locations since February 2020.
Woof Gang Bakery & Grooming founder and CEO Paul Allen shares the secret to success and key to the company's rise in Top Retailer rankings.